Frequently Asked Questions
What areas do you serve?
We are based in Burleson, TX and serve the surrounding areas including Alvarado, Crowley, Joshua, Keene, Everman, Rendon, Fort Worth, Mansfield, Arlington, and Weatherford. If you are within a 15 to 20-mile radius of Burleson, give us a call and we will be glad to help.
Are you licensed and insured?
Yes. Dependable Plumbing Company is fully licensed in the State of Texas (Master License M12423) and carries insurance for your protection. You can have peace of mind knowing the work is performed by qualified, licensed plumbers.
Do you offer free estimates?
Yes, we offer free estimates on most plumbing repairs and replacements. Give us a call at 817-447-2654 to discuss your plumbing issue and we will let you know what we can do.
How can I tell if I have a slab leak?
Common signs of a slab leak include unexplained increases in your water bill, the sound of running water when no fixtures are on, warm or wet spots on your floor, low water pressure, or visible cracks in walls or flooring. If you suspect a slab leak, call us right away — early detection can save you thousands in damage.
How long should a water heater last?
A typical tank water heater lasts 8 to 12 years, while tankless water heaters can last 15 to 20 years with proper maintenance. If your water heater is over 10 years old, leaking, making popping noises, or not heating consistently, it may be time for repair or replacement.
What should I do if my drain is clogged?
For minor clogs, try a plunger first. Avoid harsh chemical drain cleaners — they can damage pipes. If the clog persists, drains back up into multiple fixtures, or you have recurring stoppages, give us a call. We can clear the blockage properly without damaging your plumbing.
Why is my toilet constantly running?
A constantly running toilet is usually caused by a worn flapper, a faulty fill valve, or a chain that is too tight. This can waste hundreds of gallons of water per day and add significantly to your water bill. Most running toilets can be repaired quickly and inexpensively.
What types of plumbing work do you handle?
We focus on residential plumbing repair and replacement. This includes slab leak detection and repair, water heaters, drains, toilets, faucets, kitchen and bathroom sinks, garbage disposals, outside hydrants, and other common plumbing fixtures. We do not handle new construction or commercial plumbing.
What payment methods do you accept?
We accept cash, checks, and major credit cards. We also offer online payments through PayPal — you can find the PAY link in our website menu for added convenience.
How quickly can you come out for a service call?
We do our best to respond promptly, often the same day or the next business day depending on our schedule. For urgent plumbing issues like active leaks or no water, call us right away at 817-447-2654 and we will work to get to you as quickly as possible.
Need a plumber? Call Don.
Same-day service on most plumbing calls · Licensed Plumber
817-447-2654

