Plumbing Pricing — Flat Rate or Hourly | Burleson, TX

Pricing is the part of plumbing most customers worry about most — and frankly, it’s the part most plumbers explain worst. After 40 years in Burleson, I’ve found honesty up front saves everyone time and trust.

Here’s how we price plumbing repairs at Dependable Plumbing — what’s flat-rate, what’s hourly, what affects the number, and why I’d rather give you a real phone estimate than a vague website figure that turns into a surprise.

We Prefer Flat-Rate (Set Price) — Here’s Why

For most repairs, we quote a flat price before we start any work. You know what it costs, we know what we’re getting paid, and there are no surprises. The flat-rate model:

  • Removes “the clock is ticking” pressure on both sides
  • Means we work the right way, not the fast way
  • Lets you budget without anxiety
  • Holds us accountable to deliver what we quoted

When we quote flat-rate, that’s the price — even if the job takes longer than we estimated. If we hit something unexpected (a corroded fitting that needs more work, hidden damage), we stop, show you what we found, and quote the additional work before continuing. No surprise charges tacked on at the end.

When We Charge Hourly

A few jobs are better suited to hourly billing:

  • Diagnostic-only visits when the cause isn’t clear yet
  • Open-ended work like locating multiple leaks
  • Time-and-materials projects like remodels, where scope shifts as we go

When we charge hourly:

  • 1-hour minimum for the first hour
  • Quarter-hour increments after the first hour
  • You’re told the hourly rate before we start — no mystery numbers

Different Rates for Different Work

Not all plumbing work costs the same. Specialty equipment and skill level vary:

  • General plumbing repair — most fixture and pipe work
  • Drain cleaning — uses different equipment (snakes, augers), different rate
  • Slab leak detection — electronic locating equipment, specialty service

Call us for current rates on your specific type of job.

What Affects the Final Price

Honest factors that change a plumbing repair quote:

  • What’s actually broken (the real cause, not just the symptom)
  • Accessibility — how easy it is to reach the work area
  • Parts needed — brand-name fixtures cost more than standard
  • Whether old parts come off cleanly or need to be cut out
  • Whether the existing setup is up to code — sometimes we have to upgrade as we go

I tell customers this upfront so there are no surprises later.

Free Phone Estimate Before We Schedule

We don’t drive out to give in-person estimates — we give them over the phone. Here’s why that works better for everyone:

  • You get a real cost range in 5 minutes instead of waiting for an appointment
  • We can usually diagnose the problem from your description
  • You save time, we save fuel
  • If the phone estimate isn’t right for your budget, you can shop around without anyone wasting a trip

When you call, be ready to describe:

  • What you’re seeing or hearing
  • When it started
  • What you’ve already tried
  • Whether anything is actively leaking right now

We’ll give you a ballpark cost and schedule if it makes sense.

What We Don’t Charge For

  • Phone estimates — always free
  • Quick over-the-phone advice — call anytime, no charge
  • Second opinions — happy to weigh in on what another plumber quoted you

A Word From Don

Plumbing should feel transparent, not transactional. I’d rather lose a job to a customer who decided the budget wasn’t right than win one and have them feel surprised at the end. If you’ve got a plumbing repair you’re trying to budget for, call. The phone estimate is free.

— Don, Dependable Plumbing · About us · Customer reviews

Dependable Plumbing · Since 1985

Need a plumber? Call Don.

Same-day service on most plumbing calls · Licensed Plumber

817-447-2654
Master License
M12423
Serving DFW
Since 1985
Google reviews
4.5 stars
Available
Same-day
Serving Burleson and South DFW within about 20 miles. View all service areas →
Excellent rating
Based on 43 reviews
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We have used Dependable Plumbing for years and have ALWAYS had over and above service. This last time was no exception, we called late one evening and they offered to come out then, we put them off until the next day, in less than 2 hours they had completed a laundry list of issues from a washing machine drain that was not draining properly to flushing and repairing our hot water heater. They were courteous, clean and punctual. HIGHLY RECOMMEND them for any of your plumbing needs.
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Floyd Moore
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We requested to.have two outside faucets replaced that were constantly leaking. They were able to replace the faucets without having to tear out any of the drywall, so we were extremely thankful.As their name indicates, they’ve been a very dependable contractor for us over the years…..
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Jeff Harwell
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They answered my call super early in the morning panic. Came out asap. Got it repaired ...Thanks
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Tracy Graham
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Wow what service and fair prices. Very responsive and timely.
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Austin Greene
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Did a great job, was here withen 30 min. Came in did the job, cleaned up in no time. Super nice people
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WAYNE HOOK
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These guys are the real deal! They came out the same day I called and replace our home water heater. The older gentleman was total sweetheart and even fixed up a toilet that won't stop flushing. This an honest business, great pricing, and hard honest work. I also love that he is local and had been in business for over 30 years!
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Elizabeth Delacruz
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Don came out within an hour of me calling him and fixed a clog my husband sent two days trying to fix! Will use again!
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Damaris Adams
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I've used Dependable Plumbing many times. They've always been prompt, courteous, professional and fairly priced. I highly recommend them!
Judy Gilbert profile picture
Judy Gilbert
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We have used Dependable Plumbing for many years. And I might say Dependable is a very good name for them because they are exactly that. They are also very courteous. The kind of people you want to live next door to you. We trust them, and will call on them again when we have plumbing problems
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Brandon Donnell
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Dependable Plumbing is exactly what their name says. We have used them for many years and never been disappointed. It seems every time I need them it's on a weekend but they still are able to get to the problem as quickly as possible. Great family owned business you can really count on.
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Jerry & Cindy Heppel

Dependable Plumbing Company

2720 E Renfro St, Burleson, TX 76028

(817) 447-2654

Hours: Mon–Fri 8:00 AM – 5:00 PM Sat 8:00 AM – Noon Sun Closed